Return-Path: X-Spam-Checker-Version: SpamAssassin 3.4.1 (2015-04-28) on just.puresimplicity.net X-Spam-Level: X-Spam-Status: No, score=-4.3 required=5.0 tests=BAYES_00,DKIM_SIGNED, DKIM_VALID,HTML_MESSAGE,RCVD_IN_DNSWL_NONE,RCVD_IN_MSPIKE_H2,SPF_HELO_PASS, URIBL_GREY autolearn=ham autolearn_force=no version=3.4.1 Delivered-To: hemi@puresimplicity.net Received: from just.puresimplicity.net by just.puresimplicity.net (Dovecot) with LMTP id UpSmNsvDnVnqBAAAG04Tbg for ; Wed, 23 Aug 2017 13:04:59 -0500 Received: from just.puresimplicity.net (localhost [127.0.0.1]) by just.puresimplicity.net (Postfix) with ESMTP id B2554C608 for ; Wed, 23 Aug 2017 13:04:59 -0500 (CDT) Received: from NAM03-BY2-obe.outbound.protection.outlook.com (mail-by2nam03on0043.outbound.protection.outlook.com [104.47.42.43]) by just.puresimplicity.net (Postfix) with ESMTPS id 369B2C607 for ; Wed, 23 Aug 2017 13:04:59 -0500 (CDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=bestop.onmicrosoft.com; s=selector1-bestop-com; 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charset=utf-8 Content-Transfer-Encoding: quoted-printable Josh, I double checked the strap hook and that's in the correct pla= ce, I don't know why the strap isn't getting tight. Thank= You =20 Bestop Customer Service 1.800.845.3567=20 On Tue= , 22nd Aug 2017 at 3:50 pm, Josh Tolbert wrote:= > Hi Matt, >=20 > It can't rub there. The roll bar is inset enough, an= d the hook set in deep enough, that it doesn't touch the fabric. The strap = does, but I'm not too concerned about that. >=20 >=20 >=20 >=20 > Do you = have a pic of how the hook is supposed to be attached properly on the under= side? Everyone that's looked at this top in my jeep goes, "yeah, that strap= they sent you can't work." >=20 >=20 >=20 >=20 >=20 > Cheers, >=20 > = >=20 >=20 > Josh >=20 >=20 > =20 =20 On Tue, 22nd Aug 2017 at 3:14 pm,= Matt Parks wrote: > Josh, >=20 >=20 > I haven't heard of anyone attach= ing the hook their, I would keep a eye on the top of the plastic hook rubbi= ng against the top fabric.=20 >=20 >=20 > Thank You =20 > Bestop = Customer Service > 1.800.845.3567=20 =20 On Tue, 22nd Aug 2017 at = 1:48 pm, Josh Tolbert wrote: > Hi Matt, >=20 = > It's hooked firmly into the top hole on the rollbar, with the strap runni= ng to the rear over the sound bar, looping around the sound bar down to the= buckle. I tried running it through the sound bar behind the rollbar, but t= hat pulled the clip down as well as rearward, so looping it around the soun= d bar seemed to make more sense. >=20 >=20 >=20 >=20 > Cheers, >=20 > = >=20 >=20 > Josh >=20 >=20 > =20 =20 On Tue, 22nd Aug 2017 at 1:44 pm,= Matt Parks wrote: > Hi Josh, >=20 >=20 > Thanks for the picture. Wh= at did you attach the clip to? >=20 >=20 >=20 >=20 > Thank You = =20 > Bestop Customer Service > 1.800.845.3567=20 =20 On Tue, 22nd= Aug 2017 at 11:31 am, Josh Tolbert wrote: > Hi= Matt, >=20 > So I finally just made my own straps that clip in to the to= p hole...Much better. These ones actually pull tight and stay that way. >= =20 >=20 > https://goo.gl/photos/uqAQ3MFgjPA5HnWLA >=20 > Do you have a p= ic of how the straps you send should work? >=20 >=20 >=20 >=20 > Cheers,= >=20 >=20 >=20 >=20 > Josh >=20 >=20 > =20 =20 On Thur, 17th Aug 2017 = at 10:36 am, Josh Tolbert wrote: > Hi Matt, >= =20 > You're right; they are loose cause I can't pull the straps tight enou= gh to put tension on them to hold tight! If I pull the strap tight (in such= a way that can't be reproduced by tightening the straps through the buckle= s), then yes, it fully hooks on to the metal, but that just doesn't seem po= ssible. If you've got a pic of a properly-inserted one, I'd love to see it.= >=20 > Cheers, >=20 > Josh >=20 >=20 > =20 =20 On Thur, 17th Aug 201= 7 at 6:57 am, Matt Parks wrote: > Josh, >=20 >=20 > Thanks for the pict= ure. The plastic clip isn't inserted correctly, the clip need to be fully= inserted into the sound bar hole and when you pull it out it will catch th= e metal lip. =20 >=20 >=20 > Thank You =20 > Bestop Customer Serv= ice > 1.800.845.3567=20 =20 On Wed, 16th Aug 2017 at 4:45 pm, Josh= Tolbert wrote: > Hi Matt, >=20 > Yes, the cl= ips are fully inserted into the sound bar. Yes, they are pulled as tight as= I can get them, and routed properly through the buckles. I just can't rout= e the strap tight enough, cause the doubled-over/sewn portion won't run thr= ough the acute side of the buckle. >=20 > See pic for reference:https://g= oo.gl/photos/LHtotNHQLvFssvEc8 >=20 >=20 > I suppose I'm going to try to = find some of these hooks, get my own 1" strap and sew up some longer ones, = then put them on the top of the rollbar, route them down through the openin= g behind the metal roll bar (essentially through the sound bar) and forward= to the center buckles. Hopefully I can get this rigged up tonight. >=20 = > Do a lot of people have problems with their center straps? >=20 >=20 > = I'll try wrapping the rear straps around the roll bars before I clip them o= n. That's a good idea. >=20 > Cheers, >=20 > Josh >=20 >=20 > =20 = On Wed, 16th Aug 2017 at 9:13 am, Matt Parks wrote: > Josh, >=20 > = > Thanks for contacting Bestop. Make sure when attaching the hook on th= e center straps that you fully insert the hook into the sound bar hole, whe= n you tighten the straps double check the strap is threaded in to the buckl= e correctly. Try wrapping the rear strap around the roll bar once before y= ou attach it to the tub. >=20 >=20 > Thank You =20 > Bestop Cus= tomer Service > 1.800.845.3567=20 =20 On Mon, 14th Aug 2017 at 3:3= 5 pm, Josh Tolbert wrote: > Hi, >=20 > My wif= e purchased a Bestop Trektop NX from Quadretec for me. You can find the rec= eipt in the forwarded e-mail below. It's for my '09 Jeep Wrangler X 2dr sof= t-top. I got around to installing the top Friday evening, but I only did th= e top itself. I haven't got to the side and rear windows yet. However, duri= ng the install I ran into a few issues and I'm hoping you can help me sort = them out. >=20 > First, the center straps that clip in to the holes in th= e sound bar are still quite loose, even after the straps have been pulled t= hrough the buckle up to the doubled/stitched section of the hook strap. I'm= guessing getting these straps tightened down would seriously cut down on t= he amount of flapping the top does at highway speeds, so I'd like to know i= f there's a fix available. >=20 > Second, how tight do the rear straps ne= ed to be? I've got them cranked down pretty tight, but I suspect they are t= oo tight. Crystal (from your online chat support) suggested that if the rea= r j-track is bowed, it's probably too tight...Is that correct? >=20 > Tha= nks in advance. I'm looking forward to getting this top sorted out. >=20 = >=20 >=20 >=20 > Cheers, >=20 >=20 >=20 >=20 > Josh >=20 >=20 >=20 > --= ------ Forwarded Message -------- > Subject:Fw: Thank You for your order = #W3911653 > Date:Mon, 14 Aug 2017 19:38:53 +0000 (UTC) > From:Amy Lohn[= ](mailto:lohn_a@yahoo.com) > Reply-To:Amy Lohn[](mailto:lohn_a@yahoo.com) > To:Josh Tolbert[](mailto:hemi@puresimplicity.net) >=20 >=20 >=20 >=20 > On Monday,= July 31, 2017 9:06 PM, Quadratec[](mailto:c= ustomerservice@quadratec.com)wrote: >=20 >=20 >=20 > Thank You for your o= rder #W3911653 > Thank You for your order #W3911653 > =20 > Your order = is being processed by our Jeep experts and will be shipped as soon as possi= ble. Your order number isW3911653. A summary of your order is shown below.= > Ship To > =20 > Amy *. Lohn > 2107 E. Pennsylvania Ave > Urbana,= IL 61802 >=20 > Your Order > =20 > Item:[11116 3435 07](https://mandri= llapp.com/track/click/30557405/www.quadratec.com?p=3DeyJzIjoiLWNKZUlmYzYyNG= s2VHBYSW8xXzRvYTdHY1Z3IiwidiI6MSwicCI6IntcInVcIjozMDU1NzQwNSxcInZcIjoxLFwid= XJsXCI6XCJodHRwOlxcXC9cXFwvd3d3LnF1YWRyYXRlYy5jb21cXFwvcHJvZHVjdHNcXFwvMTEx= MTZfMzQzNV8wNy5odG1cIixcImlkXCI6XCIwNzk4ZmEzNzE1ZDE0OTYxODY3YjEwMzA4NTQ2ZGJ= mM1wiLFwidXJsX2lkc1wiOltcImUxOTc5YzE4ZmUxYWE5ZGY2YWU2NmY0YTRiNmY4MTM1NjYzNz= k3MDNcIl19In0) > Bestop=C2=AE 56822-35 Trektop NX in Black Diamond for 07= -17 Jeep=C2=AE Wrangler JK 2 Door > $599.99 eachQty: 1 > $599.99 > Su= b Total:$599.99 > Shipping:$0.00 > Tax:$0.00 > Order Total:$599.99 = > Quadratec > [Home](https://mandrillapp.com/track/click/30557405/www.qua= dratec.com?p=3DeyJzIjoicEdMelhPVE1RY2RxMTdqV29iZ1M3UTdZLWZNIiwidiI6MSwicCI6= IntcInVcIjozMDU1NzQwNSxcInZcIjoxLFwidXJsXCI6XCJodHRwOlxcXC9cXFwvd3d3LnF1YWR= 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All rights rese= rved. >=20 >=20 >=20 >=20 > Virus-free.[www.avast.com](https://www.avast.= com/sig-email?utm_medium=3Demail&utm_source=3Dlink&utm_campaign=3Dsig-email= &utm_content=3Dwebmail&utm_term=3Dlink) =20 View and manage this ticke= t online:http://cs.bestopinc.com/deskpro/ticket/CJJJ2DAMPQ39SZD5BR2 =20 [= Bestop](www.bestop.com)=C2=B7http://cs.bestopinc.com/deskpro/ (#CJJJ2DAMP= Q39SZD5BR2) --_=_swift_v4_1503511472_ddc23dd02bfd7f0f3e625ead44eeeb0e_=_ Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: 8bit
 
Josh,

I double checked the strap hook and that's in the correct place, I don't know why the strap isn't getting tight.

          Thank You  
Bestop Customer Service
       1.800.845.3567 


On Tue, 22nd Aug 2017 at 3:50 pm, Josh Tolbert <hemi@puresimplicity.net> wrote:

Hi Matt,

It can't rub there. The roll bar is inset enough, and the hook set in deep enough, that it doesn't touch the fabric. The strap does, but I'm not too concerned about that.


Do you have a pic of how the hook is supposed to be attached properly on the underside? Everyone that's looked at this top in my jeep goes, "yeah, that strap they sent you can't work."


Cheers,


Josh


 
 
On Tue, 22nd Aug 2017 at 3:14 pm, Matt Parks wrote:
Josh,

I haven't heard of anyone attaching the hook their, I would keep a eye on the top of the plastic hook rubbing against the top fabric. 

          Thank You  
Bestop Customer Service
       1.800.845.3567 
 
On Tue, 22nd Aug 2017 at 1:48 pm, Josh Tolbert <hemi@puresimplicity.net> wrote:

Hi Matt,

It's hooked firmly into the top hole on the rollbar, with the strap running to the rear over the sound bar, looping around the sound bar down to the buckle. I tried running it through the sound bar behind the rollbar, but that pulled the clip down as well as rearward, so looping it around the sound bar seemed to make more sense.


Cheers,


Josh


 
 
On Tue, 22nd Aug 2017 at 1:44 pm, Matt Parks wrote:
  Hi Josh,

Thanks for the picture.  What did you attach the clip to?



          Thank You  
Bestop Customer Service
       1.800.845.3567 
 
On Tue, 22nd Aug 2017 at 11:31 am, Josh Tolbert <hemi@puresimplicity.net> wrote:

Hi Matt,

So I finally just made my own straps that clip in to the top hole...Much better. These ones actually pull tight and stay that way.

https://goo.gl/photos/uqAQ3MFgjPA5HnWLA

Do you have a pic of how the straps you send should work?


Cheers,


Josh


 
 
On Thur, 17th Aug 2017 at 10:36 am, Josh Tolbert <hemi@puresimplicity.net> wrote:

Hi Matt,

You're right; they are loose cause I can't pull the straps tight enough to put tension on them to hold tight! If I pull the strap tight (in such a way that can't be reproduced by tightening the straps through the buckles), then yes, it fully hooks on to the metal, but that just doesn't seem possible. If you've got a pic of a properly-inserted one, I'd love to see it.

Cheers,

Josh


 
 
On Thur, 17th Aug 2017 at 6:57 am, Matt Parks wrote:
Josh,

Thanks for the picture.  The plastic clip isn't inserted correctly,  the clip need to be fully inserted into the sound bar hole and when you pull it out it will catch the metal lip.  

          Thank You  
Bestop Customer Service
       1.800.845.3567 
 
On Wed, 16th Aug 2017 at 4:45 pm, Josh Tolbert <hemi@puresimplicity.net> wrote:

Hi Matt,

Yes, the clips are fully inserted into the sound bar. Yes, they are pulled as tight as I can get them, and routed properly through the buckles. I just can't route the strap tight enough, cause the doubled-over/sewn portion won't run through the acute side of the buckle.

See pic for reference: https://goo.gl/photos/LHtotNHQLvFssvEc8

I suppose I'm going to try to find some of these hooks, get my own 1" strap and sew up some longer ones, then put them on the top of the rollbar, route them down through the opening behind the metal roll bar (essentially through the sound bar) and forward to the center buckles. Hopefully I can get this rigged up tonight.

Do a lot of people have problems with their center straps?

I'll try wrapping the rear straps around the roll bars before I clip them on. That's a good idea.

Cheers,

Josh


 
 
On Wed, 16th Aug 2017 at 9:13 am, Matt Parks wrote:
Josh,

Thanks for contacting Bestop.  Make sure when attaching the hook on the center straps that you fully insert the hook into the sound bar hole, when you tighten the straps double check the strap is threaded in to the buckle correctly.  Try wrapping the rear strap around the roll bar once before you attach it to the tub.

          Thank You  
Bestop Customer Service
       1.800.845.3567 
 
On Mon, 14th Aug 2017 at 3:35 pm, Josh Tolbert <hemi@puresimplicity.net> wrote:

Hi,

My wife purchased a Bestop Trektop NX from Quadretec for me. You can find the receipt in the forwarded e-mail below. It's for my '09 Jeep Wrangler X 2dr soft-top. I got around to installing the top Friday evening, but I only did the top itself. I haven't got to the side and rear windows yet. However, during the install I ran into a few issues and I'm hoping you can help me sort them out.

First, the center straps that clip in to the holes in the sound bar are still quite loose, even after the straps have been pulled through the buckle up to the doubled/stitched section of the hook strap. I'm guessing getting these straps tightened down would seriously cut down on the amount of flapping the top does at highway speeds, so I'd like to know if there's a fix available.

Second, how tight do the rear straps need to be? I've got them cranked down pretty tight, but I suspect they are too tight. Crystal (from your online chat support) suggested that if the rear j-track is bowed, it's probably too tight...Is that correct?

Thanks in advance. I'm looking forward to getting this top sorted out.


Cheers,


Josh



-------- Forwarded Message --------
Subject: Fw: Thank You for your order #W3911653
Date: Mon, 14 Aug 2017 19:38:53 +0000 (UTC)
From: Amy Lohn <lohn_a@yahoo.com>
Reply-To: Amy Lohn <lohn_a@yahoo.com>
To: Josh Tolbert <hemi@puresimplicity.net>




On Monday, July 31, 2017 9:06 PM, Quadratec <customerservice@quadratec.com> wrote:


Thank You for your order #W3911653
Thank You for your order #W3911653
 
Your order is being processed by our Jeep experts and will be shipped as soon as possible. Your order number is W3911653. A summary of your order is shown below.
Ship To
 
Amy *. Lohn
2107 E. Pennsylvania Ave
Urbana, IL 61802
Your Order
 
Item: 11116 3435 07
Bestop® 56822-35 Trektop NX in Black Diamond for 07-17 Jeep® Wrangler JK 2 Door
$599.99 each 		Qty: 1
$599.99

Sub Total: $599.99

Shipping: $0.00

Tax: $0.00

Order Total: $599.99
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View and manage this ticket online: http://cs.bestopinc.com/deskpro/ticket/CJJJ2DAMPQ39SZD5BR2
 
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